Incorrect Password

Hello :)
2 hours ago i have registered a new account in order to play the game, but unfortunately i always receive " password is incorrect "
I have made 2 account snow and still the same problem! Tried to use forgot password option! but the website says " This module is not enabled "
Thanks for helping
1st acc username : joooker
2nd acc username : jooooker


More information is needed:
  • MD5 on or off?
  • What files are you using?
  • Using just MuOnline or also Me_MuOnline?
  • Did you enable error_reporting in WebEngine?
  • Have you checked if these accounts contain uppercase letters?